Blog
Notes on margin recovery, process mining, and agents.
July 23, 2026Retail
Promotional pricing errors: why expired deals keep billing
Your buyer negotiated a six-week promo price. It's week forty and that price is still on the invoice. Nobody chose that. The deal ended, the billing didn't.
July 23, 2026Manufacturing
Indexed price clauses: where multi-year supply deals leak
You didn't negotiate a price. You negotiated a formula: base rate, index, review cadence, cap. Nobody has checked since whether the invoices still follow it.
July 23, 2026Distribution
Freight billing errors expire before you find them
You confirm a rate by email. Six weeks later the invoice arrives from a system that never saw it, and the clock on disputing it is already running.
July 23, 2026CPG
Trade spend: why earned rebates never get collected
Ask what your rebate programs are worth and you'll get a number, fast. Ask what you collected against them last year and the room goes quiet.